Betting Rules

2. Placing and confirming wagers

Before placing a wager, check the product name, market or game, selection, stake, odds or displayed return, and any other information shown on the confirmation screen. A wager is normally submitted when you select the relevant betting button and the transaction is accepted by the system. A bet is not confirmed merely because you have selected an option or entered a stake. You should wait for the on-screen confirmation and retain any reference shown.

You are responsible for checking that a wager is correct before confirming it. This includes checking the amount, the selected outcome, the number of selections, any applicable handicap or special condition, and whether the bet is placed before or during an event or game. Once accepted, a wager will generally not be changed or cancelled at the player's request unless a specific rule, feature or support process permits it.

A wager may be refused, rejected, limited, delayed or cancelled where there is a technical problem, a market error, a connection failure, a payment issue, a suspected breach of the rules, a legal or regulatory requirement, or another valid operational reason. If a stake is deducted for a wager that was not accepted, the transaction may be reviewed and handled in accordance with the applicable account and payment procedures.

Stakes, odds and displayed information

The minimum and maximum stake, available selections, odds, possible returns and other limits may vary between products, games, markets, account types and promotions. Any applicable limits will generally be displayed before a wager is confirmed. A displayed return is an indication of the amount that may be payable if the wager wins and all relevant conditions are met. It does not override a specific product rule or guarantee a payment where the wager is void, adjusted or otherwise invalid under these rules.

Odds or other betting information may change before a wager is accepted. The odds shown at the time of confirmation will generally be used for settlement, subject to correction of an obvious error and the rules for the relevant product. If a system or display error affects a price, selection, result or settlement, Naobet Casino may correct the error or treat the affected wager in accordance with the applicable rules.

Live and in-play betting

Where live or in-play betting is offered, information may be delayed and odds may change quickly. A wager can remain pending briefly while the system checks the event status and the price. Bets may be rejected, cancelled or settled differently if the relevant event, score, result or market status was not available or was displayed incorrectly when the wager was submitted. Players should consider the risks of delayed information before using live betting features.

4. Payments, disputes and responsible betting

Payments and account balances

You may only use payment methods that are authorised for your account and that you are permitted to use. Payment transactions may be subject to verification, processing checks, minimum or maximum amounts and other conditions shown at the time of the transaction. Naobet Casino may delay or restrict a transaction where further information is required or where an account, payment method or transaction requires review.

You should check your account balance and transaction history regularly. If you identify a missing deposit, an incorrect result, an unfamiliar wager or another account discrepancy, raise the issue as soon as possible through the available support channel. Include the relevant date, game or market, stake, transaction reference and a clear explanation, but do not send payment passwords or other unnecessary security information.

Complaints and rule questions

Questions about a wager should first be raised through the available customer support process. A review may require information about the account, the wager, the game or event, the displayed terms and the time of the transaction. Reviews are conducted using account records, system logs, result information and the applicable rules. A decision may be changed if new evidence shows that an error was made or that a different rule applies.

If you do not agree with the outcome of a review, follow the complaint or escalation process described in the website Terms and Conditions. Keep copies of relevant messages and provide complete information so the matter can be assessed efficiently. Nothing in these Betting Rules removes rights that cannot lawfully be excluded under applicable Australian consumer or other laws.

Responsible betting

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and only use money you can afford to lose. Consider setting deposit, stake, session or loss limits where those tools are available. Take regular breaks, avoid chasing losses and do not bet when you are upset, tired, affected by alcohol or drugs, or under pressure from someone else.

• Stop playing if betting is affecting your finances, relationships, work, study or wellbeing.
• Use account limits, time-outs or self-exclusion tools when you need help controlling your play.
• Do not borrow money, sell essential items or use household funds to continue betting.
• Seek independent support if you are concerned about your gambling or someone else's gambling.
• Contact customer support if you need information about available safer gambling controls.

These Betting Rules are general information and do not replace the rules displayed for a specific product. Always check the current terms before placing a wager. By continuing to use the betting services, you acknowledge that you are responsible for understanding the applicable conditions and for using the services lawfully and responsibly.