Naobet Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Naobet Casino. Please read them carefully before creating an account, depositing funds or participating in any games or promotions.
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1. About these Terms
These Terms & Conditions form an agreement between you and the operator of Naobet Casino. They apply to your access to the website, your account, and any gambling products, games, services or promotional features made available through the website. By visiting the website, registering an account or using any service, you confirm that you have read, understood and agreed to these terms.
On this page
Additional rules may apply to particular games, payment methods, competitions, bonuses or promotions. Where additional terms are provided, they should be read together with these Terms & Conditions. If there is an inconsistency, the specific terms for the relevant game, service or promotion may apply to that feature to the extent permitted by law.
You are responsible for reading the current version of these terms before using Naobet Casino. We may update or amend the terms from time to time to reflect changes to the website, services, applicable law, security requirements or business processes. The updated version will apply from the date it is published, unless another commencement date is stated.
Nothing in these terms is intended to exclude, restrict or modify any right or protection that cannot lawfully be excluded under Australian consumer law or other applicable legislation. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate.
2. Eligibility and your account
Eligibility requirements
You must be at least 18 years old and legally permitted to use online gambling services in the place where you are located. You must not access or use the website if doing so would breach a law, regulation, court order or other restriction that applies to you. It is your responsibility to check whether online gambling is permitted in your location.
You may only create and use an account for yourself. You must provide information that is accurate, complete and current, and update it if your circumstances change. You must not create an account using another person's identity, use a false name, or allow another person to access or control your account.
Identity and security checks
We may ask you to verify your identity, age, location, payment method or source of funds before or after account registration. Verification may be required before certain account functions can be used, including withdrawals. You agree to provide information and documents that are reasonably requested for verification, compliance, fraud prevention or security purposes.
You are responsible for keeping your login details confidential and for all activity conducted through your account. Notify us promptly through the available support channel if you believe your account has been accessed without permission, your details have been lost, or any transaction appears unfamiliar. You must not share your password, use another person's credentials or attempt to bypass account security.
Only one account may be held by each person unless we expressly approve otherwise. Duplicate, linked or misleading accounts may be reviewed and may be closed where permitted by law. If an account is suspended, restricted or closed, you must not open or use another account to avoid that action.
3. Deposits, withdrawals and gameplay
Payments
Available payment methods, currencies and transaction conditions are shown on the website or during the relevant transaction. You may only use a payment method that belongs to you or that you are authorised to use. By making a deposit, you confirm that the payment information is valid and that the transaction is not connected with unlawful activity.
Deposited funds are intended for use on the website and must not be used to facilitate unlawful payments, fraud, money laundering or other prohibited activity. We may delay, reject or review a transaction where additional checks are required. A deposit may not be available for play until it has been successfully authorised and credited to your account.
You should only deposit money that you can afford to lose. You are responsible for checking transaction details before confirming a payment and for contacting your payment provider if a payment issue occurs. Any charges applied by a bank, card provider, digital wallet or other payment service may be your responsibility where applicable.
Withdrawals and account balances
Withdrawal requests may be subject to identity, payment, fraud and compliance checks. We may request further information before processing a withdrawal. Funds may, where reasonably possible, be returned through an appropriate payment method connected with your account. Processing times can vary depending on verification, the selected method, financial institutions and other circumstances.
You must not attempt to withdraw funds that do not belong to you or that were obtained through a technical error, fraudulent activity, unlawful conduct or a breach of these terms. If an account balance has been credited incorrectly, we may correct the balance and may ask you to return any amount that was paid to you in error.
Games and results
Games are subject to their displayed rules, instructions and outcomes. You are responsible for checking your stake, game selection and other transaction details before confirming play. Once a game or transaction has been accepted, it may not be cancelled except where required by law or where the website expressly allows cancellation.
We may void or review a game, bet or transaction affected by a material technical error, malfunction, interruption, incorrect display or other circumstance outside normal operation. Where this occurs, we will seek to apply a fair and lawful resolution based on the available records and the relevant game or service rules.
4. Promotions, responsible gambling and acceptable use
Promotions and bonuses
Promotions, bonuses, rewards and promotional offers may be available from time to time. Each offer may have separate eligibility requirements, expiry conditions, wagering or playthrough requirements, game restrictions, maximum values and other terms. You should review the terms of an offer before accepting or using it.
Unless the relevant promotional terms state otherwise, each offer is limited to eligible customers and may not be combined with another offer. We may correct an obvious error, withdraw an offer, or refuse or remove a promotional benefit where there has been misuse, fraud, technical error or a breach of the applicable terms. Promotional terms will not override rights that cannot be excluded under law.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or recover financial losses. Set a budget before you play and do not gamble with money needed for rent, bills, food or other essential expenses. Avoid gambling when you are upset, under the influence of alcohol or drugs, or trying to solve financial difficulties.
Responsible gambling tools and support options may be available through the website or relevant support services. These may include deposit limits, spending controls, time reminders, activity information, temporary breaks and account exclusion options. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent assistance.
You should never ask another person to gamble on your behalf or use another person's account. We may restrict or suspend access where there are concerns about underage gambling, account sharing, harmful gambling, fraud, financial crime or any other risk to customers or the integrity of the service.
Acceptable use
- Use the website only for lawful purposes and in accordance with these terms.
- Do not interfere with the website, its systems, security measures or other customers' access.
- Do not use bots, scripts, automated tools, malware or other unauthorised software.
- Do not exploit an error, vulnerability, pricing issue or game malfunction.
- Do not submit content or information that is unlawful, threatening, misleading, abusive or infringes another person's rights.
- Do not attempt to conceal your identity, location, source of funds or connection with another account.
5. Privacy, suspension and legal information
Privacy and personal information
Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. We may collect and use information needed to provide services, operate your account, process payments, verify identity and age, prevent fraud, meet legal obligations, improve the website and communicate with you about your account or services.
You should review the Privacy Policy to understand how information may be collected, used, stored and disclosed. Some information may need to be retained for legal, regulatory, security, dispute or record-keeping purposes, even after an account is closed.
Suspension and closure
We may suspend, restrict or close an account where reasonably necessary, including if information cannot be verified, a payment is reversed, these terms may have been breached, prohibited conduct is suspected, a legal obligation applies, or the security and integrity of the service needs to be protected. We may also restrict access where required by a regulator, court or other authorised body.
If your account is closed, you must stop using the website. Subject to any investigation, legal requirement, unresolved transaction or other valid reason for withholding funds, an eligible remaining balance may be handled in accordance with applicable law and the relevant account procedures. Closing an account does not remove obligations that arose before closure.
Website content and availability
The website may include links, information and services provided by third parties. We are not responsible for third-party content or services to the extent permitted by law. Website availability may be affected by maintenance, upgrades, telecommunications issues, outages, security events or circumstances outside reasonable control.
We aim to provide accurate and current information, but displayed content may occasionally contain errors or omissions. We may correct, remove or change website content, games and features without notice where reasonably necessary. You should not rely on website information as financial, legal or personal advice.
Complaints and applicable law
If you have a question, transaction concern or complaint, please use the customer support or complaints process made available on the website. Provide enough information for the matter to be reviewed, including relevant dates, transaction references and a clear description of the issue. We may ask for additional information while assessing the matter.
These terms are intended to operate in accordance with applicable Australian laws and any other laws that apply to the services or to you. Disputes should first be raised through the available complaints process. Nothing in these terms prevents you from exercising a right or using a remedy available under applicable law.
For questions about these Terms & Conditions, consult the current information and support options provided on the Naobet Casino website. By continuing to use the website after these terms are updated, you acknowledge that the updated terms apply to your future use.
